Superior Lighting Q&AStaff Answer
Oct 01, 2025 - 11:14 AM
We stand behind the products we sell. If for any reason you are not satisfied with a purchase you may return a product within 14 days after receiving it. Absolutely no returns will be made after 14 days. Please inspect all products upon receipt. If an item arrives broken we will make arrangements to either refund or replace the item for you.
Custom orders, Color Kinetics items, large contract jobs (over $1500) and parts cannot be returned.
Please contact customer service at 1-954-504-9489 to receive a return authorization. PLEASE DO NOT SHIP ITEMS BACK TO US OR TO OUR MANUFACTURERS WITHOUT PRIOR AUTHORIZATION!
We need to be able to track your return, and without calling us first, our warehouse will have no idea what to do with your box when it arrives. We cannot be responsible for orders shipped to us without prior authorization.
